FAQ

How quickly will I receive my order?

We use Australia Post Express shipping, to post our orders Australia wide. Most orders will arrive the next business day. In some cases, there may be a delay due to the location of delivery, or due to Australia Post/COVID postal delays. 

To ensure your order arrives on time, please be sure to order by 12pm Mon-Thurs.

Any orders received on Friday that require postage, will be posted on Monday to avoid having your delicious treats sitting lonely on the warehouse floor or in a closed post office over the weekend. 

If you urgently require an order with local delivery (within 5km of Caulfield, VIC), contact us to see if we can help.

If you're ordering for a birthday or significant event, please allow enough time for it to get there. 

Are all your products gluten-free?

We use gluten-free recipes for all of our brownies and toppings. We have regular clients who are coeliacs or who have significant gluten intolerances, who have been able to enjoy our products with glee.

Our Luscious Lemon Cake can be ordered with regular flour or with gluten-free flour, but can only be delivered in Melbourne, unfortunately. 

Are your products nut free?

Yes they are. We do not use nuts at all in our baking. The white nutty looking pieces in our Triple Choc brownies, are actually white chocolate.. Yum!

Can I send a note to the recipient?

Please do! In fact, that's one of our unique differences in the gifting industry. We hand write our cards, giving gifts that extra personal touch. Please include a message for the recipient using the box at check out. 

Can I make a custom order?

Yes! Please get in touch with us via email at thesneakytreatco@gmail.com or by phone on 0482950908 and let us know how we can help.

Do you do catering and events?

We do indeed! We can provide a Sneaky spread to brighten up any event. Baby showers, weddings, parties, celebrations of any kind. We can also supply gift bags, bonbonniere, an alternative to children's party lolly bags - contact us today to talk through some ideas. 

Do you offer corporate catering?

Absolutely. Our treats bring to life even the dullest of conference presentations. Keep staff awake with a platter or two of decadent goodness or treat them at the next social function. We would love to help.